Terms and Conditions of Hire
Terms and Conditions of Hire Tees Valley Props Ltd. (Company Number: 17298044)
1. BASIS OF CONTRACT
1.1. These Terms and Conditions apply to all hire agreements between Tees Valley Props Ltd. ("the Company") and the individual or production company hiring the goods ("the Customer"). 1.2. By confirming an order, paying an invoice, or taking receipt of hired goods, the Customer agrees to be bound by these Terms and Conditions.
2. HIRE CHARGES, PAYMENT, AND SURETY
2.1. The hire charge is based on a percentage of the Total Replacement Value (RV) of the goods, calculated on a weekly basis as follows:
Week 1: 10% of the RV
Week 2: 8% of the RV (Cumulative 18%)
Week 3: 5% of the RV (Cumulative 23%)
Week 4: 3% of the RV (Cumulative 26%)
Subsequent Weeks: 3% of the RV per week thereafter.
2.2. Payment is due in full prior to the collection or delivery of goods, unless a 30-day account has been expressly agreed in writing with a valid Purchase Order (PO).
2.3. The Company reserves the right to withhold goods if cleared payment or an authorised PO is not received prior to the hire commencement date.
2.4. Surety (Guarantor): The Company reserves the right to request a financial surety or a designated guarantor before releasing goods. If a surety is agreed, the guarantor assumes full liability for the due performance by the Customer of all the hire terms and conditions. Any extension of time or forbearance shown to the Customer by the Company shall not relieve the guarantor from liability.
3. COLLECTION, DELIVERY, AND LOGISTICS
3.1. Collection: If the Customer is collecting goods, they must ensure their vehicle is adequate for safe transit. The Customer must provide sufficient protective materials (e.g., furniture blankets, ratchet straps, and ties). The Company reserves the right to refuse to load goods into a vehicle deemed unsuitable or unsafe, with no refund of the hire fee.
3.2. Delivery: Where the Company is providing delivery via our dedicated van service, the Customer must ensure adequate access, parking, and a safe unloading environment. Any parking fines, congestion charges, or penalty notices incurred during loading/unloading at the Customer's designated location are the full responsibility of the Customer.
3.3. Waiting Times: Delivery quotes include 30 minutes of loading/unloading time on site. Delays caused by the Customer may incur an additional hourly waiting charge.
4. CUSTOMER’S OBLIGATIONS & CONDITION OF GOODS
4.1. The Customer must preserve all hired goods in the condition they were supplied (reasonable wear and tear excepted).
4.2. No Alterations: The Customer must not paint, upholster, dismantle, or otherwise alter any goods without prior written consent from the Company. Any unauthorised alterations will be treated as irreparable damage, and the Customer will be liable for the Full Replacement Value.
4.3. Identification: The Customer must ensure all labels, barcodes, or tags identifying the goods as the property of Tees Valley Props Ltd. remain attached. Goods returned without their respective identification tags may be subject to a £15.00 administration fee.
4.4. The goods must only be used for the purpose of the agreed production and must not be sub-hired or lent to any third party.
4.5. Condition of Goods and Digital Record: The baseline condition of all hired goods is established immediately prior to handover via the Company’s digital photography. By signing the Hire Release Note (whether upon delivery or collection), the Customer acknowledges and accepts this digital photographic record as the definitive proof of the goods' condition at the time of transfer. The Customer assumes full liability for any subsequent loss, damage, or degradation not present in the pre-hire digital record.
4.6. Fitness for Purpose: All goods are hired strictly as aesthetic, non-operational items for display, set dressing, or theatrical/film prop use only. No warranty of mechanical, electrical, or functional fitness for purpose is given or implied by the Company. The Customer assumes sole responsibility for the selection and safe use of the items.
5. LOSS, DAMAGE, LIABILITY, AND INSURANCE
5.1. The Customer assumes full risk for the goods from the moment of collection or delivery until the goods are returned to and inspected by the Company.
5.2. Insurance: The Customer must insure all hired goods to their Full Replacement Value (RV) with a reputable insurer. The Company may request a valid Certificate of Insurance (COI) prior to releasing the goods.
5.3. Loss & Damage (L&D): In the event of loss, theft, or damage beyond reasonable repair, the Customer is liable to pay the Full Replacement Value listed on the hire invoice. If goods can be restored, the Customer will be charged the exact cost of the professional restoration.
5.4. The Customer must notify the Company of any discrepancies or damage to the goods within 24 hours of receipt.
5.5. Indemnity and Injury: The Customer shall fully indemnify the Company against all claims, damages, liabilities, losses, costs, and expenses (including legal fees) in respect of any personal injury, death, or damage to property arising directly or indirectly out of the use, presence, handling, or condition of the hired items whilst in the custody of the Customer or on the Customer's set/location.
5.6. Definition of Replacement Value (RV): The Full Replacement Value listed on the hire invoice represents the total cost to the Company to source, acquire, and transport a like-for-like replacement under urgent production timeframes. The Customer acknowledges that the RV is not strictly the original retail or acquisition price, but the fair market rate required to restore the Company’s inventory without financial or operational deficit to the Company.
6. CANCELLATION POLICY
6.1. If the Customer cancels an order less than 24 hours before the agreed collection or delivery time, a cancellation fee of 10% of the total hire value or a £50.00 minimum fee (whichever is greater) will be charged to cover logistical preparation.
7. INTELLECTUAL PROPERTY AND COPYRIGHT
7.1. The Company provides physical goods for hire. The Company makes no warranty or representation that the goods (including but not limited to artwork, branded items, text, media, or vintage packaging) are free from third-party copyright, trademarks, or intellectual property rights.
7.2. It is the sole responsibility of the Customer to clear any necessary rights, licences, clearances, or permissions required for the items to be featured on screen, photographed, or broadcast. The Customer agrees to indemnify the Company against any claims, costs, legal fees, or liabilities arising from copyright or trademark infringement related to the use of the hired goods within their production.
8. GOVERNING LAW
8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the English and Welsh Courts.
Contact Information
Email: hello@teesvalleyprops.co.uk
Registered Address: Tees Valley Props Ltd., 13-17 Whitby Street, Hartlepool, TS24 7AD
Company Registration Number: 17298044